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A We are a manufacturer and also a direct seller for China and international markets.
We have our own independent R&D team, production team and sales team. We can provide OEM and ODM services.
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A Yes, we will keep enough stock for small orders lower than 20pcs.
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A Depends on which parameter sensors you ordered, if with stock, within 7-10 days;
If no stock, delivery date will be around 15-25 days.
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A We are committed to providing reliable and comprehensive after-sales support to ensure your complete satisfaction.
Our services include:
• Warranty: A 1-year limited warranty on all water sensors (except ISE sensors 6 months).
• Technical Support: Free technical assistance via [email/phone/live chat] during 9 AM - 6 PM GMT.
• Repairs & Returns: Streamlined process for warranty claims and repairs. Most common issues are diagnosed remotely.
• Online Resources: Access to Support Page for self-help.
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A All products are guaranteed for 12 months, except for some accessories which will describe guarantee time clearly.
ISE sensors guarantee time is 6 months, these items service time is 6 months.
